1300/13/1800

1300/13/1800

Did You Know

Australians sent over 8 billion SMS in 2008, the 3rd highest per capita in the world
85% of Australians use SMS.
SMS is the preferred method of communication for people under 35 years old.

1300, 13 and 1800 Numbers Now Receive SMS

SMS messaging provides customers with a fast and simple way of contacting your organisation. 13SMS services allow you to receive SMS via your existing voice enabled numbers, providing a number of benefits to your customers and your business.

To cater for organisations of all sizes, we have developed a range of smart number SMS solutions, enabling you to take full advantage of the capabilities of SMS.

Please select the product that best meets your requirements.

SMS Carrier charges apply to customers who send an SMS to your 1300/13/1800 numbers. Currently only Optus and Telstra mobile phones (which account for approximately 80% of the total handsets in Australia) can send SMS to enabled 1300/13/1800 numbers.”

About 13SMS Services

redcoal is a leading Australian mobile application developer and service provider with a wide range of mobile messaging services to suit most customer applications. Built on a robust and secure messaging platform, redcoal provides services to an extensive list of corporate, government and SME organisations throughout Australia. As partners with Optus for over 3 years, redcoal technology has been deployed by an extensive list of Optus Business customers for mission critical business applications.

		13SMS Basic: For general business applications. 13SMS Basic allows customers to contact your business by sending a simple SMS to your existing voice enabled 1300 or 1800 numbers. These SMS can then be forwarded to your business as an email for your action. The product includes a range of other basic features to ensure your business benefits from the use of mobile messaging.
		13SMS ADvanced: For advertising and marketing applications. 13SMS ADvanced enables 1300, 13 and 1800 voice numbers to also receive SMS messages, providing advertising agencies and in-house marketing departments with the ability to easily integrate direct response SMS capability in to existing marketing communications.
		13SMS Advanced – Custom Solutions: For contact centre and custom requirements. Recognising the capital intensive investments that contact centres have made relating to their unified communications strategies, our focus is on delivering business benefits without requiring expensive new hardware, changing existing work flow management processes or incurring major staff retraining. We can provide inbound and outbound SMS functionality that suits the unique requirements of your business, quickly and cost effectively.